Transdev Compliance Manager in Detroit, Michigan


In this role, the Compliance Manager will report to the General Manager or his/her successor. This position will be responsible for ensuring compliance with our DHHS contract and all applicable rules, regulations, policies, and/or procedures. This position will act as the primary liaison with the Department and will provide the research and response to all policy questions internally or externally in a timely fashion.


  • Ensure compliance with the Business Associate Agreement between DHHS and IntelliRide.

  • Ensure compliance with HIPAA and the Medicaid Privacy Act.

  • Actively maintain a log of all deviations from the Request for Proposal, scope of work changes, and/or change orders from DHHS.

  • Actively maintain a log of all policy and procedure changes and approvals.

  • Provide immediate notice in writing to the State reciting all relevant information whenever IntelliRide encounters any difficulty which is delaying or threatens to delay its timely performance under the contract.

  • Investigate all reports of a potential regulatory violation.

  • Investigate all compliance related questions and provide written determinations.

  • Being a direct point of contact available by email and direct phone number during regular working hours to DHHS for policy and procedural questions.

  • Ensure compliance with established DHHS procedures.

  • Respond to Public Records Request by DHHS.

  • Represent IntelliRide in unemployment hearings.

  • Monitor weather conditions, enact appropriate response to inclement weather policy, and inform the department of and Severe Weather and rating level.

  • Document and report to DHHS suspected fraud or abuse within 10 calendar days of discovery.


Education, Licensing, and Certifications :

  • High School Diploma or GED required.

Experience, Skills, and Knowledge Required:

  • 2 to 4 years’ experience in HR and Program Compliance or related experience.

  • Must have basic computer skills including knowledge of Microsoft word and Excel.

  • Typing speed of at least 35 wpm.

  • Basic math skills.

  • Verbal and written business communication skills.

Skills and Knowledge Preferred:

  • Experience in ADP, Power Point, Sterling, Equifax, Cigna, & ICIMS.

  • Experience with OIG and SAM checks.

  • Knowledge of DHHS Policies & Procedures.

Travel requirement outside of immediate area (as a percent); less than 10 percent.

Pre-Employment Requirements:

  • Drug testing and background check

  • Testing related to job requirements

Physical Requirements:

  • Must be able to sit for long periods of time during work day, doing majority of work using a computer and view computer monitor.

  • Must be able to lift up to 15 lbs.

For more information please visit our website at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-9504

Position Category Management & Above

Internal Code #TNA

Internal Reference 402

Internal Code 3 Ind1

Company/Division IntelliRide