The Transportation Manager is responsible for the safe and efficient movement of Paratransit and NEMT vehicles and for the oversight of drivers and transportation providers. Must be able to work dependably with integrity and achieve a high level of work product output while supervising and mentoring Field Monitor.
Ensure the safety of the vehicles.
Manage the network size to meet the needs of NEMT Members.
Work with Transportation Providers and the Customer Service Manager to resolve all Transportation Provider-related safety and service concerns.
Ensure trips are assigned and completed by eligible Transportation Providers.
Conduct investigations, both formal and root cause, to correct and modify behavior where necessary.
Responsible for ensuring employees’ compliance with all safety rules, procedures and company policies.
Other duties as assigned.
Education, Licensing, and Certifications Required:
Experience, Skills, and Knowledge Required:
At least 3 years’ professional experience in private or public transportation, preferably with experience in an NEMT or NMT program.
At least 1 year of professional experience coordinating services with Transportation Providers.
Familiarity with defensive driving, first aid, and other types of driver training is helpful. Must have basic knowledge of vehicle preventive maintenance programs.
Experience with state and federal regulations related to transportation.
Must be capable of communicating clearly at all times and in all situations and interacting with diverse groups of people in a sensitive and understanding manner.
Candidate must be capable of demonstrating sound judgment, and good communication (writing and speaking) skills.
Basic computer skills are a requirement of this job.
Candidate must possess the ability to read and comprehend federal provisions, state and local laws, and contract provisions.
Working proficiency using MS Word, Excel, Outlook is required.
Excellent follow up skills are required.
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com
For more information please visit our website atwww.transdevna.jobs
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Job Locations US-MI-Detroit
Posted Date 3 weeks ago (9/30/2020 12:02 PM)
Requisition ID 2020-13351
Position Category Management & Above
Internal Reference 921