Road Supervisors/Dispatchers needed in Rockland County, NY. Pay beginning at $25/hourly
Transdev is actively seeking a transportation road supervisors/dispatchers for their Fixed Route service in Rockland County, NY. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers.
Join Transdev at and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.
Why Work with Us?
Performs all vehicle operator safety evaluation ride checks, observation of operators while making their runs, and prescribes the necessary retraining; maintains radio and telephone contact with transit vehicle operators
Responds to service problems including rerouting, accidents and incidents with the goal of restoration of interrupted service; supports operators in preparing accident reports
Interacts with and assists transit passengers as necessary
Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation
Informs appropriate supervisory personnel regarding operational problems and coordinates efforts toward their resolution
Helps to ensure that each route is staffed appropriately when
Covers open routes and assists operators and other Road Supervisors with customer assistance and roadside problems
Maintains routine records and performs a variety of clerical work activity related to the property operation
Maintains confidentiality of all information
Other duties as required.
Must be at least 21 years old with a high school diploma, GED or equivalent
Minimum 1 year of dispatch operations experience within the transportation industry
Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required
Excellent communication skills with ability to adapt to changing situations, and listen to feedback
A customer service oriented mentality with attention to detail
Must be able to work shifts or flexible work schedules as needed.
Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Requisition ID 2018-8989
Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler
Internal Code #TNA
Internal Reference 102
Internal Code 3 Ind1
Company/Division Transdev Services