Transdev Transit Operations Manager-Proposed Business in Jackson, Mississippi

Overview

The Operations Manager oversees daily fixed and paratransit operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance.

This is for proposed business all offers are contingent upon Transdev's award of the contract.

Responsibilities

  • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.

  • Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.

  • Works closely with the maintenance department to ensure that all operation requirements are met.

  • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.

  • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.

  • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.

  • Coordinates with the safety and training department to ensure all safety goals and directives are met.

  • Develops Operations department budget.

  • May operate a vehicle in revenue service, if necessary.

  • Maintains confidentiality of all information.

Qualifications

Experience, Skills, and Knowledge Required:

  • Minimum 5 years’ experience in public transportation industry.

  • Good written and oral communication skills.

  • Familiarity with laws/regulations associated with the safe operation of maintenance facilities.

  • Ability to read, interpret and apply documents such as safety rules, operating and maintenance instructions and procedure manuals.

  • Ability to read blue prints, schematics, and other mechanical and/or electrical diagrams.

  • Ability to read and write routine reports, forms, and other documentation or correspondence.

  • Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint.

  • Ability to organize and perform work efficiently; strong attention to details.

  • Ability to work well with labor.

  • Travel requirement (as a percent): <5% for occasional meetings.

Education, Licensing, and Certifications Required :

  • High school diploma or equivalent, such as GED, required.

  • Ability to obtain a Valid class B Commercial Driver's License.

Pre-Employment Requirements:

  • Must submit to drug testing and a criminal background check

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.

  • Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.

  • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.

For more information please visit our website at www.transdevna.com/careers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-8908

Position Category Management & Above

Internal Code #TNA

Internal Reference 902

Internal Code 3 Ind1

Company/Division Transdev Services