The Software & Database Specialist will work with the Operations Director and scheduling and dispatching staff to fine-tune and customize the system software (ADEPT or other designated Dispatch & Scheduling software) to ensure maximum effectiveness. The Software & Database Specialist will report to the Service Analysis & Planning Manager.
Gathering, analyzing, cleaning and maintaining data to predict future run / trip volumes and patterns.
Gathering and maintaining a chart listing data irregularities (holidays, storms, etc…) that impact run / trip volume to accurately reflect future demand
Working with the software supplier (Stratagen or other) to ensure that all system parameter settings are appropriate
Analyzing and customizing system settings to maximize performance, including configuration of operating zones, vehicle zone affinity settings, travel time parameters, and speed settings
Perform regular reviews of all service provider / operator profiles to confirm that operator parameters are current and have not been altered
Running reports on system performance, such as productivity by route, deadhead by route, etc. to inform decisions about system fine-tuning and customization
Periodically reviewing the master schedule of runs and matching it to demand using available tools
Periodically evaluating scheduling parameters (system speeds, dwell time settings, etc.) and recommending modifications
Working with operations staff and service providers to assess and fine-tune run structures
Conducting test runs in the test environment server to allow possible system changes to be tested before being implemented
Creating special queries and ad hoc reports that assist schedulers and dispatchers with the performance of their duties
Logging and distributing changes and customizations as they are created and implemented to ADEPT or equivalent scheduling / dispatch software
- Bachelor’s Degree in Computer Science or closely related field or equivalent experience
Skills and Knowledge Required:
Additional computer training and certifications are a plus
Strong working knowledge of the ADEPT system (or other designated Dispatch & Scheduling software), including its functionalities, structure, and settings
Strong working knowledge of SQL or other big-data software / tool
Problem solving skills and ability to work independently
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Requisition ID 2018-8237
Position Category Information Technology (IT)
Internal Code #TNA
Internal Reference 405
Internal Code 3 Ind1
Company/Division Transdev Inc. (Corporate)