Transdev Streetcar Supervisor in Milwaukee, Wisconsin

Overview

The Streetcar Supervisor is responsible for the daily streetcar operation and managing the operator staff.

Responsibilities

  • Investigates Customer Service Complaints in timely manner

  • Instructs Operators on policies and procedures

  • Responds to accident and incident scenes, investigates and provides detailed reports

  • Administers post- accident, reasonable cause and random drug and alcohol tests

  • Assists in labor related disputes including grievances

  • Administers provision of the labor agreement within the realm of authority

  • Communicates with other departments within Transdev as well as the Agency

  • Assists Operations Manager with special projects as assigned

  • Provides written reports concerning rules violations

  • Administers disciplinary action as directed

  • May perform some maintenance related tasks to ensure service continuity

  • Assist customers at ticket vending machines

  • Interacts with Customers and non- customers and provides information as requested

  • Observes infrastructure OTS, poles and tracks reporting conditions

  • Throws switches and flags streetcars

  • Manages the substation SCADA control console as required

  • Provides Streetcar dispatching as required

  • Other duties as required.

Qualifications

Education, Licensing, and Certifications :

  • High School diploma or GED

  • Valid Driver’s License in good standing

  • College education preferred, but not required

Experience :

  • Previous supervisory experience

  • Previous experience directly related to transit/public transportation

  • Rail Transportation related operations and supervision strongly preferred

Skills and Knowledge Required:

  • Ability to work within a union environment

  • Skills in composing reports and correspondence

  • Ability to work effectively with others

  • Clear verbal communications skills

  • Ability to use personal computer with office software including Outlook, Excel and Word

  • Ability to read, interpret documents, safety and work related rules, operating instructions and procedures

  • Ability to work independently

  • Must be able to learn and operate a streetcar

  • Must be able and willing to provide training

  • Must be able to maintain confidentiality

  • Must maintain an even-tempered disposition under stressful circumstances

Pre-Employment Requirements:

  • Successfully pass a drug and alcohol screen, DMV Check, criminal background check and verification of previous employment

Physical Requirements:

  • Must be able to be stand and walk for prolong periods of time

  • Work in environment with seasonal temperatures changes shifting between hot and cold weather

  • Must be able to work varied shifts including weekends and holidays

For more information please visit our website at www.transdevna.com/careers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-7929

Position Category General Managers/Assistant General Managers/Operations Managers

Internal Reference 284

Company/Division Transdev Rail