Dispatchers needed in Napa (Pay beginning at $16.00/hr) Transdev is actively seeking a transportation dispatcher for their paratransit and fixed route services in the Napa area. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev at Napa and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve. Why Work with Us? - Competitive Wages beginning at $16/hour, with progressive increases - Comprehensive benefits - Career advancement opportunities owing to Transdevs presence in over 200+ communities across North America
Responds, records and resolves customer feedback via multiple channels
Communicates and coordinates with internal departments to help meet customer needs
Performs weekly audits that meet Transdev’s policies and procedures
Other duties as required
Must be at least 21 years old with a high school diploma, GED or equivalent
Minimum 1 year of dispatch operations experience within the transportation industry
Excellent communication skills with ability to adapt to changing situations, and listen to feedback
A customer service oriented mentality with attention to detail
Must be able to work shifts or flexible work schedules as needed.
Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
If you have any questions, please contact us at 707-253-6086..
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
Requisition ID 2018-8019
Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler
Internal Code #TNA
Internal Reference 362
Company/Division Transdev Services