Transdev Paratransit Operations Manager in New York, New York


The Paratransit Operations Manager will support the General Manager in the daily oversight of paratransit operations to include but not limited to; route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance.

This paratransit operation has approximately 200 vehicles.

Why a career with Transdev?

  • Tremendous career advancement opportunities across North America

  • Robust benefits package with healthcare, paid holidays and retirement plans

  • Competitive wages in a great work environment.


  • Ensuring all operational performance goals are met.

  • Providing effective operations design, system scheduling, and management.

  • Providing effective quality assurance and continual improvement.

  • Responsible for administering and documenting discipline.

  • Performs financial analysis and assists with budget preparations and revisions.

  • Coordinates the collection and delivery of performance data throughout the location including data from Maintenance, Operations, Human Resources, Safety and Finance.

  • Performs periodic audits and validation of accruals and payroll in order to ensure accuracy and compliance with regulations and Company policy.

  • Attending client meetings as required.



  • 3 years operations management experience in a transit environment of similar size and scope.

Skills and Knowledge:

  • Must be able to demonstrate poise, tact, diplomacy and possesses good judgment and discretion.

  • Must possess ability to lead and motivate employees.

  • Experience dealing with federal, state, and local agencies (i.e.,FTAT, FTA, OSHA, etc.).

  • Excellent communication skills both written and oral.

  • Detail oriented, well organized, and possess effective time management skills.

  • Proven customer service and interpersonal skills a must.

  • General knowledge of Windows-based computer operating system and Microsoft office package.

  • Must be able to work as a member of the team.

  • Ability to interact professionally with internal and external customer on all levels and be able to work well with diverse groups.


The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

  • Must be able to sit or stand for long periods of time.

  • Must be able to work flexible hours or shifts.

  • Must be able to lift up to 25 lbs.

  • Must be able to work 50% indoors and 50% out of doors.

Pre-Employment Requirements:

  • Must submit to drug testing and a criminal background check

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

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Drug free workplace

If based in the United States, app licants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-9147

Position Category Management & Above

Internal Code #TNA

Internal Reference 902

Internal Code 3 Ind1

Company/Division Transdev Services