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Are you interested in becoming a DISPATCHER? Now is your chance!

We are looking for Dispatchers in Philadelphia, PA. Our dispatchers are an integral part of daily operations. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day. This position also responds to customer and team inquiries. We hire individuals who make safety and customer service their top priorities.

We are located at:

8220 Bartram Avenue,

Philadelphia, PA, 19153

Job Purpose

Under limited supervision, dispatch all buses to ensure on time performance of service; provide safety instruction and guidance to operators. Submit reports of daily operations and manages service to provide quality customer transportation services.

Our Dispatchers Will Enjoy:

• $21.00-22.00/ HR

• Team-oriented Environment

• A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.

Our Dispatchers are responsible for:

• Assign vehicles to operators.

• Oversees routes based on pull out sheet by tracking trip performance measures, route begin on time, performance, incidents, etc.

• Prepare and submit payroll data for employees not able to clock in

• Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.

• Manages daily service by reviewing route performance and proactively responding to situations that impact customer service

• Regular communication between operators, road supervisors, maintenance, and other team members. This includes safety messages

• Manage schedule ensuring all routes are covered and Approved PTO is updated on driver schedule and Wall Calendar

• Update White Board including bus OOS, Operators on duty, Buses Available

• Update Daily Tracking Excel Spreadsheet to ensure pull out times, passenger counts, and total miles are accurate for each route

• Review and Sign Operator manifest at the end of operator shift

• If properly licensed, operate vehicles in case of emergency. Emergency includes avoidance of missed trips

• Perform and document operator observations on and off the bus on appropriate forms

• Provide adequate documented coaching based on DriveCam events, Employee Handbook, and CBA

To qualify as a Dispatcher, you’ll need:

• High school diploma or equivalent

• CDL B w/passenger & air brake endorsements preferred

• DriveCam Training

• Be Safe Certification

• 3-5 years experience

• Excellent verbal and interpersonal skills.

• Problem solving and analytical abilities.

• Excellent customer service skills

• Data Entry skills

• Safety conscience at all times

• Ability to write accident / incident reports, engagements, and other reports as required

• Ability to communicate verbally and written in English

About Transdev:

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

For more information please visit our website at www.transdevna.jobs

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment

Job Category: Operations Support

Job Type: Full Time

Req ID: 48091

Pay Group: UP4

Cost Center: 72450

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.