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Transdev IT Liaison in Raleigh, North Carolina


Under the general supervision of the Director of Budget & Finance, the Data Technicianis responsiblefortransit data collection projects, managing the multiple transit programs, monitoring route service changes and performing system updates.


  • Managing the collection, compilation, and organization of statistical data obtained through counts data or random data passenger counts and special projects; preparing and submitting information for annual reports

  • Coordinating with the various departments on the implementation of new and revised service in relation to the scheduling function. Evaluating schedules, conducting counts and recommending modifications

  • Coordinating with local and regional transit staff any necessary data updates to scheduling software as well as the schedule module for the trip planner

  • Monitoring and analyzing service performance using data from various software applications and other technology systems; leading the work group to identify problems and resolutions pertaining to the systems performance

  • Analyzing Key Performance Indicators (KPI’s) to identify trends and recognizing inefficiencies

  • Assisting with schedule updates in transit software, updating all sign codes and mapping, and any other future transit technology projects

  • Assisting in data compilation and integration into the transit system and other technology systems or projects

  • Developing queries and reports to facilitate trouble-shooting and problem resolution

  • Perform other duties as assigned.

Other duties as required.


  • Associate’s Degree or equivalent combination of related education and experience.

  • Two years of relevant work experience

  • Ability to analyze financial and operational data, interpret reports and make effective decisions based on the information.

  • Ability to develop program objectives and work independently on several program objectives at once.

  • Financial Information Technology experience strongly preferred.

Knowledge Required By the Position:

  • Knowledge/experience of spreadsheets and word processing.

  • Knowledge/experience in using organizational and time management practices.

  • Skilled in both verbal and written communication.

  • Skilled in problems solving and decision making.

  • Skilled in multi-tasking.

  • Must be able to identify and resolve problems in a timely manner

  • Must be able to research, gather and analyze information carefully

Physical Demands:

  • Ability to stand and/or sit for long periods of time.

  • Ability to verbally communicate clearly with vendors, employees, co-workers, etc.

  • Ability to operate a computer keyboard and view a computer monitor screen

Work Environment:

  • All tasks are typically performed in the main office.

Supervisory Controls:

  • Reports to the Director of Budget & Finance

Supervisory and Management Responsibility:

  • None

Pre-Employment Requirements:

Drug testing and background check

Physical Requirements:

  • 100% of work is accomplished indoors

  • Long periods sitting in front of a computer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Job Locations USA-NC-Raleigh

Posted Date 3 weeks ago (11/5/2022 3:19 PM)

Requisition ID 2022-24213

Internal Reference 248

Company/Division Transdev Services